Engineer fixing broken computer motherboard

Depot Repair Services

Expert Device Repair Services

Delivered by expert engineers and trained technicians, companies nationwide rely on Secur-Serv’s repair services and support. Secur-Serv technicians refurbish, repair, test, and configure your devices, system, and parts to return them to their original condition.

Depot repair services are a popular alternative to on-site repair services and can benefit businesses by:

  • Lowering maintenance costs and repair times
  • Extending the life of devices and equipment
  • Providing one point of contact for a variety of equipment from multiple manufacturers​

Laptop disassembling with screwdriver at repair shop

Why businesses choose Secur-Serv depot repair

 

Rethink Your Depot Repair Services Strategy

Secur-Serv’s expertise goes beyond depot repair services to include an extensive device management program to support all of your company’s device management strategy.  

Depot Repair Management done right gives consumers and technicians the tools they need to reduce repair times. An efficient process reduces downtime and improves profitability and customer satisfaction. Centralize your device procurement, deployment, repair, replacement, and on-site maintenance through one provider.



The Customer Experience

Secur-Serv gives us the freedom and peace of mind to focus on our business rather than having to worry or troubleshoot time-consuming and frustrating IT problems.

Christine Dain N. Dain’s Sons Company

So many companies in technology today have taken the human relationship side out of taking care of their customers. Secur-Serv has never done that and has stuck with its core ethical values. Thus, from following those ideals, they have retained us as a customer. I recommend them.

Paul Howard Vice President Sparr Building and Farm Supply

Secur-Serv responds very quickly to any issues that may occur. The service has been spot on to what we were looking for in an IT partner.

Dick Young Shoemaker Lumber

We evaluated other local solutions. TrulinX suggested Secur-Serv and we have been extremely satisfied with their service. They are prompt in their response and their service, both remote and on-site, is fantastic. This is one area of our business we can hand off and know it will be taken care of.

Sherry Custom Hydraulics and Design, Charlotte, NC

Secur-Serv helped us reconfigure our network to meet our current and future needs. They now install and monitor our system updates and virus scans so we can focus our time and energy running our business. I highly recommend Secur-Serv.

Chris Hart Hart Industries, Middletown, OH

Our company was having difficulty keeping pace with our growing IT needs. We were spending too much time and energy working to resolve our network issues. Secur-Serv helped us reconfigure our network to meet our current and future needs. They now install and monitor our system updates and virus scans so we can focus our time and energy running our business. I highly recommend Secur-Serv.

Chris Hart Hart Industries, Middletown, OH

The support and commitment that Secur-Serv provides ensures confidence in our infrastructure.  Helping to reduce the risks of system errors and security threats. They are a partner with employees dedicated to the customers needs.

Mick Florida Seal & Rubber, Tampa, FL

We couldn’t be more satisfied with Secur-Serv. They are easy to work with, from call placement through call closing. We can call their 800 number to speak to a real person!

Michael Business Infrastructure Manager

Never have we had quicker response times to issues. Never have our first contacts been with people who can regularly solve the issues themselves without having to escalate. Whatever you do to develop such a high level of service should be studied and emulated.

Phil Credit Union President

The consistency of support has been outstanding and every call has resulted in a first-time fix. Excellent, friendly, willing to help, from implementation to set up, from the helpdesk to the account executive.

Rob Hormann Customer Service Representative F.B. Wright of Cincinnati

For us, it was a no-brainer. We’d free our IT staff to get back to the work that adds value to our company, and we’d reduce printer downtime and the last-minute rush to get toner where it needs to go. The service is consistently so outstanding that we don’t hear much about it. They respond quickly and they get the job done.

Kris Hopkins Vice President, IT Echo Group, Inc.

I think the most important piece is that when we call and say we’ve got a problem, it’s usually fixed within a day or the next day. They have a complete and total knowledge of what’s going on here. The amount of knowledge in that call center is pretty extreme.

Michael Mertz Administrator and Operations Manager Nu-Lite

Are you ready to meet our repair team?


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