Delivering Exceptional Outcomes
Secur-Serv helps organizations manage technology across its full lifecycle—from device selection and procurement through configuration, deployment, onsite service, repair, recovery and secure disposition. Give employees and locations the equipment and support they need to keep working.
Security and Protection
Device security comes first when it comes to protecting you company data
Consulting and Implementation
Combat performance and capacity issues with hardware refresh strategy and seamless implementation
Expertise and Maintenance
Technical support, remote and on-site maintenance and repair, and comprehensive hardware management
Support Devices From the Employee’s First Day to Their Last
A device program affects more than IT inventory. It shapes how quickly
employees can begin working, how disruptions are handled and whether
equipment is recovered when roles change.
New Hire
Prepare, configure and deliver approved equipment before the employee’s start date.
Move or Role Change
Coordinate device changes, accessories, location transfers and updated configurations.
Repair or Replacement
Troubleshoot the issue, dispatch onsite service or provide a replacement based on the service model.
Remote Employee Support
Ship devices and accessories directly to remote users while maintaining asset and delivery records.
Employee Departure
Coordinate device recovery, return shipping, inspection, data handling and redeployment or disposition.
Expert Managed Device Services from Secur-Serv
Secur-Serv is dedicated to helping businesses of all sizes manage their equipment lifecycle from start to finish. Our team of experts has extensive experience in handling thousands of devices nationwide. We’re passionate about providing guidance and support throughout the process, from design and procurement to deployment and management.
Equipment and Device Management Services
At Secur-Serv, we are experts in managing a diverse range of devices, giving you peace of mind that your equipment is always in good hands. Here are just a few examples of the devices our team is experienced in managing.
One Device Lifecycle. One Accountable Partner.
Managing devices requires more than purchasing hardware or repairing it when something breaks. Every device must be selected, configured, tracked, secured, supported and eventually recovered or retired.
Secur-Serv brings those responsibilities together, helping reduce handoffs, improve visibility and keep technology ready for the people and locations that depend on it.
Plan and Standardize
Create a consistent device strategy based on employee roles, business requirements, security needs and budget.
Planning may include:
- Role-based device standards
- Approved manufacturers and configurations
- Device and accessory catalogs
- Security and compliance requirements
- Warranty and support planning
- Replacement and spare inventory strategies
- Lifecycle and refresh schedules
- Multi-location deployment planning
Procure and Prepare
Source approved devices and accessories, coordinate availability and configure equipment to customer requirements before deployment.
Capabilities may include:
- Approved product catalogs
- Standard device configurations
- Imaging and application installation
- Asset tagging
- Burn-in and quality testing
- Security-tool installation
- Device enrollment
- Customized packaging and instructions
Deploy and Deliver
Coordinate technology rollouts across offices, branch locations, remote employees and other distributed environments.
Support may include:
- Direct-to-location or direct-to-employee delivery
- Shipment tracking
- Installation and setup
- Equipment swaps
- Multi-location deployments
- New-location openings
- Device refresh programs
Track and Manage
Maintain a more accurate view of device inventory, assignment, status and service history.
Depending on program requirements, customers may be able to track:
- Assigned and available inventory
- Device location and user
- Shipment and delivery status
- Warranty information
- Repair history
- Device age and refresh eligibility
- Returned and retired equipment
Support and Repair
Resolve device issues remotely, onsite or through depot repair—without automatically treating replacement as the only answer.
Services include:
- Remote troubleshooting
- Nationwide onsite repair
- Depot repair
- Preventive maintenance
- Parts replacement
- Device swaps
- Warranty coordination
- Specialty-device support
Recover and Retire
Support equipment returns, secure data handling, device evaluation, redeployment and responsible end-of-life disposition.
Services may include:
- Employee return coordination
- Prepaid shipping materials
- Asset recovery
- Inspection and testing
- Data sanitization
- Refurbishment and redeployment
- Certified destruction
- Recycling and disposition reporting
Industry Leading Hardware Partners
Greater Visibility Across Your Device Program
Secur-Serv helps consolidate device, inventory, service and deployment information so IT teams have a clearer view of what is available, what is assigned and what requires attention.
Talk with our device team about the options available for your environment.