40%
or more of IT help desk calls are printer related
10K
number of pages employees print annually
30%
the reduction in operating costs from managed print services
THE REAL COST OF UNMANAGED PRINT

Your Print Fleet Is Probably Costing More Than You Think

For midmarket and enterprise organizations, unmanaged print is rarely just a printer problem. It becomes an IT workload, a security gap, a cost-control issue, and an operational distraction across every location.

When printers, multifunction devices, supplies, service calls, and billing are managed reactively, small inefficiencies become expensive at scale.

  • IT teams lose time resolving printer tickets instead of focusing on strategic initiatives
  • Leaders lack clear visibility into total print costs across departments and locations
  • Inconsistent printer models, contracts, and vendors make support harder than it needs to be
  • Unpatched firmware and weak access controls create avoidable printer security risks
  • Emergency toner orders, rush service calls, and unmanaged supplies inflate operating costs
  • Aging devices stay in place too long because no one owns lifecycle tracking or replacement planning

Where Print Environments Break Down

The Visibility Problem

You cannot control what you cannot see. Many organizations do not have a complete view of every printer, multifunction device, supply order, service call, or print-related cost across their environment.

The Standardization Problem

Each location makes its own decisions. Different printer models, vendors, supplies, and service processes create unnecessary complexity for IT, operations, procurement, and finance.

The Security Problem

Printers are network-connected endpoints. Without firmware updates, access controls, secure configuration, and ongoing monitoring, they can become overlooked entry points into the business.

The Cost Problem

Fragmented vendors, reactive maintenance, unmanaged supplies, and inconsistent billing make print costs harder to forecast, harder to reduce, and harder to defend at budget time.

How MPowerPrint Works

From your first conversation to a fully managed print fleet, here’s what the process looks like.

Free Fleet Analysis

We assess your current HP environment — devices, usage, costs, and security posture — at no cost. You get a complete picture of where you stand.

Custom Program Design

We build an MPowerPrint program tailored to your environment — right-sizing the fleet, defining service levels, and scoping security requirements across your locations.

Deployment & Onboarding

Secur-Serv deploys, configures, and asset-tags all devices. Your fleet goes live on the monitoring platform, and your team transitions out of print management.

Ongoing Management

Proactive monitoring, automatic supplies replenishment, scheduled maintenance, and dedicated technician support — all managed by Secur-Serv, month over month.

MPowerPrint, Your Choice for Secured, Managed Print Solutions

MPowerPrint™ Managed Print Services is a fully integrated, end-to-end program that combines equipment acquisition, lifecycle management, and ongoing operational support into a single, branded solution. Unlike direct purchasing models that simply provide access to equipment, MPowerPrint™ includes the sourcing, purchasing, and deployment of print devices on behalf of the customer, aligned to their usage, security, and performance requirements.

Through MPowerPrint™, customers gain access to enterprise-grade printing equipment without the complexity of managing vendor relationships, contracts, or procurement decisions themselves. The program manages the full print lifecycle—from equipment selection and purchase to implementation, optimization, on-site repair, and device-level security—while protecting printed data and removing the administrative and technical burden from internal IT teams

Young woman standing by photocopier/office printer in an office and making copies.

Partnering with the Print Experts

Secur-Serv offers repair services for all major printer brands including: Xerox, HP, Lexmark, Zebra, Brother, Epson, Kyocera, and others.  Fully trained, our service team uses original equipment manufacturer (OEM) parts to repair your equipment.

Printer-Logos

Why Companies Choose Secur-Serv Managed Print Services?

Secur-Serv has over 2,000 field service personnel delivering on-site maintenance and service to companies nationwide, providing personal service with a high level of customer satisfaction.

Secur-Serv developed MPowerPrint managed print services to deliver greater control, visibility, and security to businesses. MPowerPrint uses secure, state-of-the-art printer monitoring software that supports strategic fleet planning—each MPowerPrint engagement is customized to the organization’s unique print environment.

With a strong focus on securing your thermal printers and network, Secur-Serv works with you to develop and manage your printer security strategy. Secur-Serv security experts help you identify vulnerabilities, prevent unauthorized access and prevent attacks. Learn more >>

 

Insights on Managed Print

Blog Post

5 March 2025

The Future of Managed Print Services: Adapting to the Evolving Workplace

The Changing Landscape of Managed Print Services Where and how we work has undergone…

eBook

18 Questions to Ask Before Choosing a Managed Print Partner

Managing a print environment takes time, resources and expertise. Without the right support, IT…

Blog Post

12 June 2023

8 Ways to Revamp Your Office Print Strategy

Printing expenses, usually the third largest business expense after payroll and facilities, can eat…

Brochure

Managed Services Brochure

Secur-Serv is your single point of contact for managing remote, on-premises, or hybrid connectivity,…

Blog Post

5 April 2023

MPowerPrint Managed Service for Zebra Technologies’ Label Printers

Secur-Serv Announces New MPowerPrint Managed Service for Zebra Technologies’ Label Printers   Originally released…

Case Study

Bradley Corporation Managed Print Services Case Study

A manufacturer with operations throughout the United States needed a complete print management solution…

Case Study

Southern Hills Community Bank Technology Services Case Study

Southern Hills Community Bank needed a true partner to ensure critical branch functions operated…

Case Study

Nu-Lite Technology Services Case Study

For a Louisiana-based electrical wholesaler with multiple branches, Secur-Serv’s managed IT services and customer service have replaced the need for an IT division.

Video

Over 35 Years of Managed Services

The 35-year growth of Secur-Serv, a trusted managed services and technology provider for thousands of organizations across the country. 

Video

Technology Solutions Overview

Watch the story about how Secur-Serv provides exceptional remote and onsite managed services for thousands of customers all over the country. 

Commonly Asked Questions

Answers to the questions IT and operations teams ask most about Managed Print Services

What are managed print services?

Managed print services, often called MPS, means a single provider manages your organization’s print environment. This can include printer procurement, deployment, maintenance, toner and supply replenishment, usage reporting, security hardening, and ongoing support for printers across one or multiple locations.

How do managed print services work?

Managed print services work by monitoring printers, supplies, service needs, and usage patterns across your organization. The provider uses this visibility to support devices proactively, replenish supplies, reduce unnecessary print costs, standardize equipment, and help keep printers secure and available.

Can managed print services support multiple locations?

Yes. Managed print services can support printers across multiple offices, branches, warehouses, clinics, schools, or retail locations. A centralized program gives organizations one point of accountability, consistent service processes, consolidated reporting, and more control over print costs across every site.

Do we need to replace our printers to use managed print services?

Not always. Many organizations can use managed print services with their existing printers. A print fleet assessment can identify which devices should stay, which may need service or security updates, and where replacing or consolidating equipment could reduce cost, improve reliability, or simplify support.

How do managed print services reduce costs?

Managed print services can reduce costs by improving device placement, reducing unnecessary printing, preventing emergency toner orders, minimizing downtime, consolidating vendor billing, and using reporting to identify waste. The goal is to make print costs more visible, predictable, and easier to control.

Are printers a cybersecurity risk?

Yes. Printers can be a cybersecurity risk because they are network-connected devices that may store data, process sensitive documents, use outdated firmware, or have weak access controls. Managed print services can help reduce this risk through firmware updates, access management, secure configuration, monitoring, and reporting.

Share