For the last 29 years, Brian Janning has held various management roles in the field service and support operations field. Leveraging seven years of prior manufacturing experience as a quality engineer, Brian has directly managed depot repair operations, technical support operations, technical training, and a nationwide field service organization. These teams supported a wide variety of products and services while serving a diverse customer base in many vertical markets.
Leading all operations at a national service organization, Brian has driven advancements in technology and process improvements creating cost savings and competitive advantages for his organization. His experience includes major involvement in multiple acquisitions, large-scale projects for national customers, technical sales support, systems and process conversions, along with profit and loss responsibilities.
Professional Highlights:
- Direct operational management of
- Depot Repair and Logistics Operations
- Help Desk and Technical Support Teams
- Technical Training Programs
- National Field Service organization
- More than 29 years of experience in the support of a wide variety of products and services in IT environments for a diverse customer base
- Demonstrated leadership in national IT service and solutions organization
LinkedIn: linkedin.com/in/brian-janning-a567a122