One call. Everything covered.
Monitoring & Support
Problems caught before your team notices them
Servers, network, and devices watched around the clock. Most issues are resolved before they affect operations.
Hardware
Every device in your building, supported
PCs, Zebra printers, scanners, POS terminals — supported and maintained. Aging equipment flagged before it fails at the wrong time.
Network & Cloud
The connection your operation depends on, kept stable
Network management, WiFi, server infrastructure, and Microsoft 365 — reliable across the office, warehouse, and remote staff.
Cybersecurity
Threats stopped before they reach your data
Endpoint protection, email security, and multi-factor authentication — layered and monitored. If something gets through, it’s contained before it does damage.
Questions worth asking before there is a problem.
Infrastructure gaps are not always obvious until something slows down, fails, or cannot be recovered. These questions can help identify where a closer look may be useful.
Do you know when your server was last patched?
Has your backup ever been tested with a real restore?
Do you know who has admin access to your network right now?
Could your employees identify a phishing email before clicking it?
Do you know what happens to your operation if your server fails tonight?
Is there a plan in place to recover your data without paying a ransom?
An audit can can answer these questions — no cost, no commitment.
Common Questions
We want someone local. Is Secur-Serv in our area?
Secur-Serv has field technicians across the Midwest, Great Lakes, Northeast, Mid-Atlantic, and Southeast, the regions where most Tribute and TrulinX customers operate. Most IT issues are resolved remotely through a 24/7 US-based NOC, so support is available any hour regardless of location. When an on-site visit is needed, Secur-Serv also has access to a network of over 2,000 field technicians nationwide.
I already have an IT guy. Why do I need Secur-Serv?
You may already have great IT support. Secur-Serv works with customers in a range of ways, from a second set of eyes on infrastructure health and cybersecurity to ongoing IT support, backup management, and special projects. Some teams need extra capacity. Others need deeper security or infrastructure expertise. Our role is to help strengthen the IT foundation in a way that fits your business best.
How is Secur-Serv different from Tribute support?
Tribute supports TrulinX software. Secur-Serv manages everything the software runs on, the server, network, backup, and security controls beneath it. Tribute recommends Secur-Serv to TrulinX users nationwide because when the infrastructure layer is managed, software support calls get resolved faster and downtime is less likely to happen in the first place.
We’re a small distributor. Are we really a target for a cyberattack?
Small and mid-size distributors are increasingly targeted precisely because they carry valuable operational data — customer pricing, inventory, vendor contracts — and are less likely to have defenses in place. SMBs experience ransomware attacks at more than double the rate of large enterprises. Eighty-eight percent of SMB data breaches involve ransomware. Small doesn’t mean safe. For attackers, it means a softer target.
What does the free TrulinX environment audit actually involve?
A Secur-Serv engineer reviews your server, network, backup configuration, and security controls. The review is conducted remotely and you will receive a written report with prioritized findings. Our team will walk you through the results so you understand any risks or potential impact to your business.
What does managed IT support cost for a small distributor?
Managed IT for small and mid-size distributors is priced as a flat monthly fee based on the number of users, devices, and servers in your environment. There are no surprise invoices and no hourly charges for every support call.
Free — No Obligation
Find out what’s actually running beneath your operation.
A free review of your server, network, backup, and security controls — with a written report on what’s at risk. Less than an hour. No sales pressure.