NCUA Exam Experienced • SOC 2 Type 2 Certified • 24/7 NOC & SOC • Onsite Field Technicians Nationwide
Serving Credit Unions from 1 to 200+ Branches
Solving Credit Union Challenges
NCUA Exam Pressure is Increasing
NCUA examiners are using the ACET framework and AIRES examination procedures to evaluate IT controls more rigorously than ever. Gaps in documentation, vendor oversight, and incident response planning are increasingly cited findings.
Ransomware Targets Financial Institutions First
Credit unions hold member financial data, payment systems, and ACH access — exactly what ransomware operators and business email compromise groups target. A single successful attack can cost more than your annual IT budget to recover from.
Your IT Staff Can't Do Everything
Most credit unions run with one or two technology staff; sometimes zero dedicated IT. Cybersecurity monitoring, patch management, device oversight, and compliance documentation require expertise and capacity that one person cannot provide alone.
AI-Powered Threats Are Arriving Now
AI-generated phishing emails, deepfake voice calls impersonating executives, and synthetic identity fraud are hitting credit unions now — not in the future. Small institutions with limited security tooling are disproportionately vulnerable.
Board and Leadership Need Independent Assurance
Credit union CEOs and boards carry fiduciary responsibility for member data and operational resilience. When IT questions arise leadership needs independent, third-party verification that controls are in place and working.
Vendor Management Is a Growing Exam Finding
NCUA examiners are increasingly focused on third-party vendor oversight. Credit unions are expected to demonstrate due diligence on every technology partner; including documentation of controls, certifications, and incident response capabilities..
What Risk Assessments Reveal
Cybersecurity Gaps Are Closer Than Credit Unions Realize.
No Security Awareness Training
Untrained employees turn routine emails into business risk.
No MDR or SOC Monitoring
Unmonitored threats become business disruption before anyone sees them.
MFA Gaps on VPN and Admin Accounts
Attackers target the accounts MFA forgot.
No Internal Vulnerability Assessment
Internal risk stays invisible when scanning stops at the perimeter.
No Dark Web Monitoring
Stolen credentials become risk before your systems alert.
No ACET Framework Alignment
Exam readiness starts with documented control alignment.
Want to see where your credit union stands? Our free Ransomware Risk Assessment maps your current controls against these categories and delivers a prioritized findings report. Giving your board something to act on.
One Technology Partner Credit Unions Depend On
Your team spends less time coordinating vendors and more time running the credit union.
93% of phishing attacks start with email spoofing.
A free DMARC scan tells you in minutes whether your domain is protected — or vulnerable.
Built for Every Credit Union
The IT Partner Credit Unions Use When Internal Resources Are Not Enough.
Small Credit Unions
1-2 Staff • 1-3 Branches
Secur-Serv becomes your IT department, your security team, and your examiner-ready documentation system.
- Fully managed IT
- Cybersecurity monitoring and response
- Patch management and device oversight
- Exam-ready compliance documentation
- Help desk for staff
Mid-Size Credit Unions
2-5 IT Staff • 4-20 Branches
Your internal team handles day-to-day operations well. What they need is cybersecurity depth, 24/7 coverage, and an independent layer of oversight giving the board confidence.
- Co-managed IT — extending your team’s capacity
- 24/7 SOC and MDR coverage
- Security awareness training and phishing simulation
- Managed print and device services across all branches
- Third-party reporting for board and examiner use
Large Credit Unions
Enterprise Scale • 20+ Branches
Large credit unions have sophisticated IT teams, but complex branch environments, hardware at scale, and member-facing devices require specialized management that goes beyond what most internal teams are staffed to handle.
- Managed print across all branch locations
- Hardware lifecycle management at enterprise scale
- Cash recycler and teller device management
- Onsite technician dispatch nationwide
- Vendor consolidation and management simplification
What Risk Assessments Reveal
Examiners Are Asking Harder Questions. You Need the Answers.
NCUA examination expectations and the ACET framework have raised the bar for credit union IT oversight. Examiners want evidence that controls are documented, tested, and working.
Secur-Serv helps credit unions maintain that posture year-round, not just before an exam.
- Continuous NCUA ACET alignment monitoring and documentation
- IT audit trails and control evidence maintained and examiner-ready at all times
- Vendor management documentation for NCUA third-party oversight requirements
- Incident response planning and tabletop exercise facilitation
- Board-level cybersecurity reporting packages in examiner-expected format
- Penetration testing and vulnerability assessments — scheduled or on-demand
- Security awareness training documentation with completion tracking
- Information security program development and annual review support
AI Threat & Readiness
AI Is Already Being Used Against Your Credit Union. The Question Is Whether You’re Protected.
AI-powered fraud is no longer a future threat. Fraudsters are using AI to generate convincing phishing emails, clone executive voices to authorize wire transfers, and create synthetic member identities. Your credit union is a preferred target.
AI Security Assessment
Evaluate your defenses against deepfake-enabled fraud, AI-generated phishing, and voice cloning attacks — and find out where your controls fall short before an attacker does.
AI Risk & Readiness Review
Identify shadow AI usage across your organization, surface governance gaps, and build a framework your NCUA examiner can review before they ask for one.
AI-Powered Fraud Protection
Voice cloning, synthetic identity fraud, and deepfake wire transfer requests are reaching credit union staff now. Layer defenses before one gets through.
Governance & Policy Development
Build AI acceptable use policies and board-level reporting frameworks before examiners start asking for them.
Why Credit Unions Choose Secur-Serv
25+
Years in Financial Services
Our experts have worked alongside credit union executives, NCUA examiners, and core providers for over 25 years.
24/7
NOC & SOC Coverage
Network Operations Center and Security Operations Centers monitor, detect, and respond around the clock so your IT resources aren’t on call every night.
SOC2
Type 2 Certified
Our SOC 2 Type 2 certification demonstrates a commitment to rigorous data security and control standards expected by financial institution clients.
1→∞
Right-Sized for You
Serving credit unions from single-employee operations to large multi-branch institutions. Every engagement is scoped to your size, budget, and risk posture.
Three Ways to Get Started
See where Your Credit Union Stands. All offers are free and delivered by specialists who understand credit union operations.
Ransomware Risk Assessment
A structured evaluation of your credit union’s ransomware exposure across patch management, MFA coverage, backup integrity, email security, endpoint protection, and network controls.
Right for you if: You want a picture of your current risk posture before your examiner provides one for you.
Cybersecurity Assessment
A broader review of your credit unions’ overall security posture.
Right for you if: You have an examination coming up or haven’t had an independent security review in the last 12 months.
AI Risk & Readiness Assessment
An evaluation of your credit union’s AI exposure — shadow AI tool usage, AI-powered fraud threat landscape, and governance gaps — delivered as a prioritized action plan
Right for you if: Your board is asking about AI, you’ve had a suspicious incident, or you want to get ahead of emerging NCUA guidance on AI governance.
Frequently Asked Questions
Do you work with credit unions that have only one or two staff members?
Yes. Secur-Serv supports credit unions with lean teams, including those with no dedicated IT staff. Services are scaled to your size, budget, risk profile, and examiner expectations.
We already have an IT person. Are you replacing them?
No. Secur-Serv works alongside internal IT teams to add cybersecurity depth, 24/7 monitoring, documentation, and extra capacity where one person cannot cover it all.
How does Secur-Serv help with NCUA examination preparation?
Secur-Serv helps maintain IT documentation, control evidence, vendor due diligence materials, and NCUA ACET alignment reporting so exam preparation is organized, not reactive.
How do you handle credit union budget constraints?
Secur-Serv prioritizes the highest-risk controls first, then builds a roadmap that can expand as budget allows. The engagement is scoped to your actual environment.
Can you provide independent verification of IT controls?
Yes. Secur-Serv provides board-ready reporting on security posture, control effectiveness, and open risks. SOC 2 Type 2 certification also supports vendor due diligence.
Can you support hardware across multiple branches?
Yes. Secur-Serv manages teller workstations, cash recyclers, kiosks, printers, mobile devices, and branch hardware, with nationwide onsite technicians when needed.