Expanding in the Midwest: Elevating IT Services for Businesses
Welcome C-Net Systems visitors, we’re excited to introduce you to the enhanced capabilities and expanded services resulting from the recent acquisition by Secur-Serv. We’re committed to delivering the outstanding IT support you’ve come to expect, now enhanced by our combined focus on technology availability, performance, and security. Discover our expanded services and join us in shaping the future of IT excellence.
- Learn more about Secur-Serv
- Meet our Leadership Team
- Read the press release
- Explore Managed IT and Cybersecurity services
Customer Support
At this time no changes are needed for C-Net Systems customers. You will continue to contact your C-Net Systems representative for all service and contractual matters.
Secur-Serv is dedicated to ensuring your IT and cybersecurity needs are met with the highest level of priority. We understand the importance of quick and effective support, offering a variety of customer support options to meet your needs. Whether you need assistance from our 24/7 Security Operations Center, 24/7 server support, our certified engineers are here to help. Additionally, our Client Relationship Managers are available to provide strategic business planning tailored to your unique and long-term company goals.
In the News
Together, Advancing IT Excellence
Elevate Your Technology: Enhanced Managed Services
Our team understands the importance of selecting the right solutions for your business, which is why we offer many services, ensuring you have the perfect mix of IT, device, and cybersecurity services to succeed.
FAQs about the Secur-Serv + C-Net Systems Acquisition
Who should I reach out to for account-related inquiries?
CNet-Systems. There have been no changes to how you handle service or billing questions. For assistance, please continue to contact your C-Net Systems account team and service desk.
Would Secur-Serv be willing to serve as our company’s IT department?
Certainly! Secur-Serv has extensive experience acting as the primary support team for many clients, handling all their IT needs.
Can I rely on Secur-Serv in emergencies? Do they offer 24/7 phone support?
Yes, absolutely! Secur-Serv is available 24/7 for Priority One support for critical incidents.
Can we anticipate receiving monthly or quarterly updates from Secur-Serv?
Yes, Secur-Serv provides monthly status reports on covered equipment and service delivery, delivered conveniently via automated email. Additionally, quarterly updates are provided through the Strategic Business Review (SBR) process.
Will Secur-Serv provide advice tailored to the best interests of our business?
Secur-Serv has a long history of supporting credit unions and their security/IT needs, which are critical to their industry. They are committed to providing tailored advice specific to your credit union.